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Terms & Conditions of Membership
In these Membership Terms and Conditions the following definitions apply: ‘the Gym’ / ‘we’ means the Bounce Members gym; ‘the Company’, means Brightline Performance Ltd. ‘Linked member’ – is anyone who is linked to your membership.
The person who signs the membership application is individually responsible under this agreement and is the Lead member. We will only accept changes of membership instructions from the Lead member. Linked members cannot make changes to the membership.
Gym Membership is limited to persons who are 15 years and above.
Kids Class Membership is limited to kids aged 8-14 years.
Before you start using the gym we will have the option to have a supervised gym induction session with one of our qualified fitness coaches. All new members will receive a safety talk. If you have concerns about your physical condition, you must not do strenuous physical activities without first getting medical advice.
Members bring all personal belongings to the club at your own risk. We do not accept legal responsibility for any loss or damage to these items other than the liability which arises from our negligence or our failure to take reasonable care. We do not accept liability for any injury or death of any member that may happen on the premises other than the liability which arises from our negligence or our failure to take reasonable care.
Payment Of Fees
The lead member is responsible for payments of all membership fees for themselves, plus any linked members. Memberships are charged on a rolling monthly basis, to be paid monthly in advance by credit/debit card or Direct Debit.
Cooling Off period
You have a ‘Cooling Off' period of 7 days starting on the date a contract is formed. If you wish to cancel your membership in this period, you must notify the gym in writing. We will cancel your contract and refund to you your initial payment.
Health and Safety
No food or drink except water should be brought into the gym. No pets, unless registered working assistance dogs. To protect the safety of all members please observe all health and safety notices. Fire exits are clearly marked- in case of fire make you way to the fire assembly point in the car park. If you suffer an accident /injury please report to the duty gym instructor. No smoking is allowed in any parts of the gym.
Suspension of Membership
We expect all members to wear appropriate clothing and footwear in the gym and to behave appropriately. Members will be asked to leave or membership suspended if these rules are broken. Please do not use the gym if you have an infectious illness or condition. We will not tolerate our staff or other members to be verbally abused, intimidated or threatened. If we find this to be occurring we may report it to the police and ban you immediately and permanently from the gym.
We will also suspend your membership if your payment fails to be made on the due date and the arrears are not paid within 30 days or if you allow someone to use your membership who has not signed up.
Termination of Membership
Fixed 12 month contract
This is a fixed 12 month contract and termination is not possible unless
- you are injured
- you suffer financial difficulties or lose your job
- you move from the area
Please email firstname.lastname@example.org with documentary evidence and we will review your case.
Rolling monthly contract
You may terminate/freeze your membership for any reason by giving notice 30 days before the next payment date. Please download the Cancellation/Freeze form from our website print it out and email it to email@example.com. We will email you confirming receipt of your notice and the date of termination.
Membership Fee Increase
We reserve the right, to increase the fees to be charged each year on January 1st, upon reasonable notice each year.
If you have a complaint you should tell a member of staff. If you are not satisfied, we would ask you to put any complaints in writing to the email address firstname.lastname@example.org.
Change Of Details
Please keep us informed of any change of address, email address, contact numbers, bank account details for payment and any other information relevant to your membership.
From time to time we may have to close the gym for refurbishment or because it has been damaged. Under such circumstances no reduction in membership fees will apply but we will give notice.
Vehicles and their contents, parked in any car park or elsewhere on the site are left at the owners risk and we will accept no liability for loss or damage.
Photographs and Videos
From time to time we may take photos or videos for the promotion of the business of the Company. By signing the membership form you give your consent to you and your linked members appearing in these.
You may withdraw your consent at anytime by writing to the Company.
I hereby confirm that i accept these terms and conditions.
If you are under 18 we will need a copy of these terms and conditions signed by an adult BEFORE you can use the gym.
Students MUST provide a copy of a valid Student ID BEFORE they can use the gym.
YOU ARE NOW A MEMBER OF BOUNCE GYM
Welcome to the Bounce family.
Come down and chat to reception staff or call us to arrange a time for your induction session where you will receive a Welcome Pack, set up your finger print for entry and have the option to receive a tailor-made gym programme.
Wimbledon: 0208 879 0094
New Malden: 02089493163
Remember to take advantage of your exclusive membership perks, including:
- A free bespoke gym workout program
- Free classes (click here to see our timetables)
- Half price initial injury consultation at our on-site Bounce Injury Clinic
- Refer a friend and receive a free month of membership
All of our prices for personal training and clinic treatments can be found on our website
Don’t forget to check out our social media:
Facebook (New Malden)
Instagram for upcoming discounts and promotions!
Bounce Membership Team
NOTE: If you would like to freeze/cancel your membership we kindly ask that you download the Cancellation/Freezing form and email to email@example.com 30 days before the next payment date.
Please be aware that we operate a 24-hour cancellation policy for all Clinic & PT sessions.
If you are a student please remember to bring a valid student ID.
If you are under 18 we require the T & C's to be signed by an adult before you can use the gym, so please print off a copy and bring along to your Induction session.
The credit/debit card details provided will be used to charge the monthly Bounce fees agreed. Please note that if you want to cancel your contract, download the cancellation/freeze form, complete it and send it to firstname.lastname@example.org 30 days before the next payment date.